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Return & Refund Policy

Last Updated: May 28, 2026

Return Window

Eligible items can be returned within 30 calendar days of delivery.

Return Requirements

Items must be:

  • Unused
  • In original packaging
  • Returned due to a verified quality issue

Non-Returnable Items

  • Gift cards
  • Clearance or final sale items

Return Process

  1. Contac tinfo@sodastrream.com with your order number and reason for return
  2. Receive a prepaid return label
  3. Package the item securely and ship to the return address below

Return Address

690 Euclaire Ave.
Columbus, OH 43209
United States

Refund Timeline

Refund posting to original payment method: 7–10 business days depending on your bank

Refund processing: 1–2 business days after the returned item is received